Frequently Asked Questions
Find detailed answers about our corporate ecosystem and specialized services.
About Grupo Amate
What is Grupo Amate El Salvador and what services does it offer?
We are a Salvadoran family business with three decades of experience, specialized in providing top-tier comprehensive solutions. Our service ecosystem encompasses corporate travel management, vacation and inbound tourism, executive transportation, hospitality, and real estate, connecting El Salvador with the world through excellence.
What brands or companies make up Grupo Amate?
Grupo Amate consists of: Amate Travel (corporate and leisure travel agency), Línea Ejecutiva (private transportation and logistics), Avitours (inbound tourism and DMC operator), VueleFacil (digital travel platform), Hotel María Isabel (boutique hospitality), Clínicas La Loma (medical real estate), and Oficinas 5151.
Where are the main offices of Grupo Amate located?
We are located in Centro Comercial El Amate, Avenida Masferrer Norte, San Salvador, El Salvador. From our offices, we coordinate all national and international operations.
Corporate Travel (B2B)
How does the corporate travel management service for businesses work?
We assign a team of dedicated account executives to your company. We optimize your budget by managing flight, hotel, and car reservations, ensuring strict compliance with your corporate travel policies and providing continuous advisory.
Do you have 24/7 support and assistance for business travelers?
Yes, we understand that global business never stops. We offer uninterrupted 24/7 assistance to resolve emergencies, itinerary changes, or last-minute cancellations, providing total security for the traveler and peace of mind for the Travel Manager.
What technological tools do you offer for the self-management of corporate travel?
We provide VueleFacil, our digital platform. It allows your employees to book their own flights and hotels under the parameters, routes, and budgets pre-approved by the company, streamlining internal processes.
Do you offer corporate credit lines or expense reports for Travel Managers?
Yes, we offer corporate credit terms (subject to evaluation) and generate detailed MIS (Management Information Systems) expense reports. This allows your company to audit consumption, identify savings opportunities, and make informed financial decisions.
DMC & MICE Services
Do you offer DMC (Destination Management Company) services in El Salvador?
Yes, through Avitours, we act as your strategic partner in El Salvador. We manage all on-site logistics for international agencies, ensuring their clients enjoy a flawless experience: from VIP transfers and accommodation to exclusive tours and assistance in their native language.
What type of MICE events can you coordinate in the country?
We have the capacity and infrastructure to organize medical congresses, international conventions, corporate fairs, and incentive trips. We handle venue selection, registration, mobility logistics, and the creation of complementary cultural experiences.
Can you handle the comprehensive logistics of an international event?
Absolutely. Grupo Amate’s greatest strength is our synergy. We integrate hotel blocks and airfare through Amate Travel, the transportation fleet from Línea Ejecutiva, and the operational execution of Avitours to offer a 360-degree solution without relying on third parties.
Do you have experience organizing personalized incentive trips for companies?
Yes, we design tailor-made VIP experiences to reward top employees or build client loyalty. From specialty coffee tastings and helicopter tours to exclusive retreats on El Salvador’s beaches and mountains.
Transportation & Group Logistics
What is the minimum and maximum size of traveler groups you can handle?
Our operational flexibility is absolute. We handle everything from executive transfers for 1 or 2 people to simultaneous mobility and lodging logistics for delegations, congresses, and events of over 5,000 people.
What transportation options do you have for moving large groups?
Through Línea Ejecutiva, we have a diverse fleet that includes executive microbuses (Urvan/Hiace), high-roof Sprinter units, and luxury Pullman-style buses. We also offer VIP service featuring armored vehicles (Chevrolet Suburban) and security teams.
If I travel with a large group, can you manage negotiated rates or blocks?
Yes. Thanks to our high purchasing volume and solid commercial alliances, Amate Travel guarantees space blocks and negotiates highly competitive group rates with the world’s leading airlines and hotel chains.
What type of vehicle fleet does Línea Ejecutiva offer for Black Line services?
We maintain a modern fleet including executive sedans, luxury SUVs (Cadillac Escalade, Suburban, Prado), and buses. For clients requiring the highest protection, our Prado and Suburban models can be armored, with options for private armed security.
Do you offer safe and VIP transfer services to the International Airport?
Yes, it is one of our most requested services. We provide door-to-door transfers from any hotel, company, or residence in the country to the International Airport (SAL) and vice versa, guaranteeing punctuality.
Tourism & Vacations
Do you provide inbound tourism services for foreigners visiting El Salvador?
Of course! Through Avitours, we offer excursions to archaeological sites, tours of volcanoes, journeys through the famous Surf City route, and combined tourist circuits with the rest of Central America.
How can I request a quote for tour packages or vacations?
You can easily get a quote by contacting our advisors via WhatsApp at +503 2510 7676, calling our Call Center, or visiting our offices. We design custom packages to any destination in the world.